All conference enquiries:
Tel: 03 9363 6111

All conference sessions and exhibition will be held at the Crown Conference Centre, 8 Whiteman St Melbourne (adjacent to Crown Promenade hotel). The conference dinner will be held in the Palladium Room at Crown.

View map and details at on their website

Car parking information is available here

Special Requirements
If you have any special requirements, please speak to the staff at the registration desk so that arrangements can be made on your behalf.

The Conference Manager and VPA will not accept liability for the damages of any nature sustained by participants or their accompanying persons for loss or damage to their personal property as a result of the conference, exhibition or related events.  The conference organisers reserve the right to change activities, topics and presenters where necessary. The organisers shall not be liable for any loss caused by the cancellation of the conference where such cancellation is due to Force Majeure. The term "Force Majeure" means any circumstance beyond the reasonable control of the organisers including but not limited to war, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, acts or regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause.

Privacy Statement
Information gathered from registration and other conference forms will be used to administer the conference, including accommodation, catering and sponsorship. Data obtained will remain the property of VPA and The Conference Manager.

Intention to photograph and record
Attendees are advised that photographs and recordings of presentations may be taken during the conference and reproduced for promotional purposes.

Conference Cancellation and Refund Policy

Registration and accommodation cancellations must be in writing to the conference organiser.

Conference Registration cancellations received up to 30 days prior to the conference receive a full refund of the registration cost less $50.00 handling fee. Conference registration cancellations received between 29 and 14 days prior to the conference will receive a 50% refund of the registration cost. No refund will be given for cancellations received within 14 days of the conference (full payment will be required). Accommodation cancellations will be subject to a minimum fee of one nights accommodation. Cancellations received within 30 days of arrival will forfeit all monies paid (full payment will be required).

Non-payment does not constitute cancellation or cancel contractual obligations.

Once registration is received, a confirmation email and tax invoice will be issued. Any accounts must be paid in full 7 days from the invoice date or 10 business days before the conference start date, whichever comes first. If payment is not received prior to the conference, access will be granted only after full payment is made.